Kathy began her career in Medical Claims Adjudication in 1990 as a Claims Examiner as well as Customer Service. Learning the business from the ground up, she processed and paid medical, Rx, Dental, Vision, disability and Flex 125 claims. She learned the importance of understanding and reviewing medical records, benefit verification and claims status verification in an effort to accurately process a claim. As a Claims Manager, Kathy developed the procedures for both processing and auditing benefit claims. Finally, as a Managing Director, she ran all the day to day operations for a Third Party Administrator with over 25,000 covered employee lives.
BE Solutions tapped into this wealth of knowledge and experience to build our TPA from the start. Kathy developed all of our processes and procedures, formalizing everything into manuals. She has been instrumental in developing our Clinical and Financial Reporting capabilities. Kathy oversees the daily operation of all departments and is critical to our growth and business development. Kathy brings over 24 years of team leadership and Third Party Administration experience to BE Solutions.